Friday, August 26, 2011

TECHNOLOGY - Apple Without Steve Jobs?

"What Will Happen to Innovation at Apple With Jobs Out as CEO?" PBS Newshour 8/25/2011

Excerpts from transcript

RAY SUAREZ (Newshour): It was all a far cry from the days when Steve Jobs and co-founder Steve Wozniak began building their now ubiquitous brand, from scratch, in a California garage. They scored an early hit with the Apple II, the first consumer-grade computer to catch on. By the mid-1980s, the company was in a slump, and Jobs was forced out.

But he returned in 1996, and Apple began a turnaround. Still, in a rare interview in 2007, he said his work was never about creating the next big thing.

STEVE JOBS: We don't worry about stuff like that. We just try to build products that we think are really wonderful and that people might want. And sometimes we're right, and sometimes we're wrong.
RAY SUAREZ: Walt Mossberg, whether it's consumer electronics, entertainment, even computing, which is where it all started, this has been a big impact player, hasn't it?

WALTER MOSSBERG, The Wall Street Journal: Well, you know, Ray, I think Steve Jobs is a historic figure.

He's not only a historic figure in business, but really in America. He has not only disrupted and innovated in computers and consumer electronics for all those products we saw just now listed, but he has, in the process, shaken up and revolutionized the music industry, the movie industry, publishing industry. Even the retail industry, the Apple store chain that he built, is widely admired.

And on the side, while he was doing all that, he bought a little company called Pixar and turned it into the most successful studio in Hollywood and revolutionized animation.
WALTER MOSSBERG: But the devotion to product is -- goes beyond just those words. It's really a devotion to designing products for actual users. You know, a lot of computer companies -- Hewlett-Packard is a good example in what they are doing in spinning off P.C.s -- are really much more interested in selling to businesses, selling to intermediaries, like I.T. departments.

Steve Jobs calls those orifices. He's much more interested in designing something for the actual consumer, whether they're in a big company or just a family. And that -- and he's a perfectionist about it. And he's surrounded himself with other people who are just laser-focused on that.

The other thing, Ray, I think is incredibly important is, they don't just make little innovations based on market research. They take big risks and make big bets on what they think the next thing that people will want is, even if the people don't know it themselves at the time.

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